Free shipping on all online orders over $150, delivered in 3-5 working days* (excludes some artwork). Click & Collect option available for pick up in our store in Brighton, Victoria.
Returns & Refunds
Returns & Exchanges
We are happy to refund within 7 days and exchange within 14 days from the day of purchase. Please email shop@kmode.com.au with details.
We will not reimburse shipping fees and the purchaser is responsible for return shipping fees.
Cancellation of order
If your order has not been sent, we are happy to cancel the order.
Sale Items
We do not refund or exchange sale items.
Custom Orders
Custom orders cannot be refunded or exchanged.
Damaged or Faulty Items
Please email shop@kmode.com.au with details of the damaged or faulty items, including photos of the damaged or faulty items.
Incorrect Items
Please email shop@kmode.com.au with details of incorrect items sent including photos.
Gift Cards
If purchasing with a Gift Card, no refunds or exchanges are given.
Kmode Retail Store
125 Church Street, Brighton Vic 3186
Shop: 03 9997 0752
Shop hours:
Mon-Sat: 10am – 5pm
Sun: 10am – 4pm
Kmode HQ
20 Roper Street, Moorabbin Vic 3189
Office: 03 9532 1092
info@kmode.com.au
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